Account Management GDPR Getting Started HIPAA HIPAA Compliance Integrations Managing Feedback Marketing Your Reviews Pro Plan Reporting Request Modes Trouble Shooting WordPress Plugin

Instagram Authorisation

Adding an Instagram Account to Your Business Manager so you can post to your Instagram account directly from Customer Feedback Centre.

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Success Report

The Customer Feedback Centre Success Report brings together all of your review data, for all locations in your account, into one report

Success report Reporting
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Adding the Review Widget to a Website

How to showcase your 1st Party reviews on your website

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Add Tags to 1st-party Reviews

Tags can be used to filter data in Customer Activity and create a Tag Widget. A Tag Widget displays only tagged reviews to build compelling content for a product, service, or location page.

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Reply to Facebook Recommendations

Replying back to your Facebook recommendations

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Auto-Tagging

Auto-Tagging detects selected keywords in 1st- and 3rd-party review content and automatically applies a custom tag

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Positive Feedback – What should I do?

You've received great feedback from your client, now what to do.

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Delete a Customer

If you have added a customer in by error and would like to delete them from the Customer Feedback Centre

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Rating Revision and Sending Feedback Request Again

Customer Feedback Centre offers two different options for requesting a "Rating Revision"

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SmartReply

Step-by-step guide to using SmartReply

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