Account Management GDPR Getting Started HIPAA HIPAA Compliance Integrations Managing Feedback Marketing Your Reviews Pro Plan Reporting Request Modes Trouble Shooting WordPress Plugin

Reply to Facebook Recommendations

Replying back to your Facebook recommendations

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Positive Feedback – What should I do?

You've received great feedback from your client, now what to do.

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Reply to Google Reviews

You've received a Google review and would like to reply back.

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Facebook Authorisation

You can reply back to Facebook Recommendations through Customer Feedback Centre

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TextBack (Customer-Activated Reviews via Text)

TextBack gives customers the ability to enter a business's feedback request process using their mobile phone

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How to install the WordPress Plugin

A step by step video on how to install the WordPress Customer Feedback Centre testimonial widget

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Reviews Report

The Customer Feedback Centre Reviews Report can help you compare different elements of your account to understand how one is performing versus another.

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Conversion Pop-up

Our Conversion Pop-Up is an eye-catching rotation of your best and most recent online reviews

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Ways to Add Customers

The different ways to add customers into the Customer Feedback Centre.

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Social Sharing Settings

Social Sharing settings - how to set up Social Share which makes it easy to turn 1st or 3rd-party review into social media content to post to Facebook, Google Posts, Twitter, and Instagram

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