Account Management GDPR Getting Started HIPAA HIPAA Compliance Integrations Managing Feedback Marketing Your Reviews Pro Plan Reporting Request Modes Trouble Shooting WordPress Plugin

Negative Feedback – What should I do?

Received negative Facebook feedback - what to do next

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Negative Online Review – What should I do?

You've received a negative online review, here's what to do next.

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Positive Feedback – What should I do?

You've received great feedback from your client, now what to do.

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SMS Requests

Send a feedback request to your customer via text message using SMS Requests

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Understanding Request Modes

Customer Feedback Centre offers three Request Modes to easily capture feedback and reviews from your customers

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Review Mode

Customer Feedback Centre easily captures feedback and reviews from your customers

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Ultimate Mode

Customer Feedback Centre easily captures feedback and reviews from your customers

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Direct Mode

Request Mode captures feedback and reviews from your customers

Direct Mode Direct Modes Modes Setting up direct modes
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Conversion Pop-up

Our Conversion Pop-Up is an eye-catching rotation of your best and most recent online reviews

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Setting up Online Reviews Links

Set up Online Review Links to select profiles you wish to monitor and request reviews to.

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