Performance Report
The Performance Report provides a summary of ratings, reviews, and requests for a single location in real-time
Google Q&A Monitoring
Google feature allows users and businesses to share questions and answers
Success Report
The Customer Feedback Centre Success Report brings together all of your review data, for all locations in your account, into one report
Reviews Report
The Customer Feedback Centre Reviews Report can help you compare different elements of your account to understand how one is performing versus another.
Net Promoter Score® (NPS)
Net Promoter Score® measures customer experience, predicts business growth, and is calculated based on responses to a single question
Smart Insights
Smart Insights was designed to help you take action on the mountains of feedback and review data you’ve worked so hard to grow.
Competitor Report
Gain a competitive edge with our comprehensive Competitive Report. This powerful tool equips you with the knowledge needed to make informed decisions and outshine the competition.