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Facebook Authorisation

You can reply back to Facebook Recommendations through Customer Feedback Centre

Smart Insights

Smart Insights was designed to help you take action on the mountains of feedback and review data you’ve worked so hard to grow.

Add the Tag Widget to a WordPress Site

You would have needed to complete the setting up of the Review Widget and installed the WordPress plugin

SMS Requests

Send a feedback request to your customer via text message using SMS Requests

TextBack (Customer-Activated Reviews via Text)

TextBack gives customers the ability to enter a business's feedback request process using their mobile phone

Downloading all Data and Reviews

Download all your Customer Feedback Centre data into a CSV file to use elsewhere in your business.

Negative Feedback – What should I do?

Received negative Facebook feedback - what to do next

Instagram Authorisation

Adding an Instagram Account to Your Business Manager so you can post to your Instagram account directly from Customer Feedback Centre.

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