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Facebook Authorisation
You can reply back to Facebook Recommendations through Customer Feedback Centre
Smart Insights
Smart Insights was designed to help you take action on the mountains of feedback and review data you’ve worked so hard to grow.
Add the Tag Widget to a WordPress Site
You would have needed to complete the setting up of the Review Widget and installed the WordPress plugin
SMS Requests
Send a feedback request to your customer via text message using SMS Requests
TextBack (Customer-Activated Reviews via Text)
TextBack gives customers the ability to enter a business's feedback request process using their mobile phone
Downloading all Data and Reviews
Download all your Customer Feedback Centre data into a CSV file to use elsewhere in your business.
Negative Feedback – What should I do?
Received negative Facebook feedback - what to do next
Instagram Authorisation
Adding an Instagram Account to Your Business Manager so you can post to your Instagram account directly from Customer Feedback Centre.
How to install the WordPress Plugin
A step by step video on how to install the WordPress Customer Feedback Centre testimonial widget
Ways to Add Customers
The different ways to add customers into the Customer Feedback Centre.
