Support Centre

Click here to visit www.customerfeedbackcentre.co.uk. Have a question or need a hand with something? No problem! Enter a search term below or have a browse...

Account Management GDPR Getting Started HIPAA HIPAA Compliance Integrations Managing Feedback Marketing Your Reviews Pro Plan Reporting Request Modes Trouble Shooting WordPress Plugin

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Reply to Customer Feedback (1st-party Reviews)

You've received a 1st party review and you would like to reply back

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AutoReply - Automatic review responses

AutoReply automatically responds to positive reviews on behalf of the account owner.

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Auto-Tagging

Auto-Tagging detects selected keywords in 1st- and 3rd-party review content and automatically applies a custom tag

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Add the Tag Widget to a WordPress Site

You would have needed to complete the setting up of the Review Widget and installed the WordPress plugin

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Review “Gating” and Google’s Terms Of Service For Review Requests

Google updated their terms of service (TOS)

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Notification Settings

You can be informed every time you receive some feedback

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QR Code (Unique Code with URL)

QR code with your URL for customers to leave you feedback

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Smart Insights

Smart Insights was designed to help you take action on the mountains of feedback and review data you’ve worked so hard to grow.

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Import Customer List for a Single Location

Import a customer list for a single location in Customer Feedback Centre using Import Customer List.

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Competitor Report

Gain a competitive edge with our comprehensive Competitive Report. This powerful tool equips you with the knowledge needed to make informed decisions and outshine the competition.

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