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SMS Requests
Send a feedback request to your customer via text message using SMS Requests
Google Business Profile Authorisation
Reply directly to Google reviews from Customer Feedback Centre
Set the threshold for Negative and Positive Feedback
Setting the threshold for negative and positive feedback controls which landing page customers are served.
Smart Insights
Smart Insights was designed to help you take action on the mountains of feedback and review data you’ve worked so hard to grow.
Social Sharing
Social Sharing makes it easy to turn 1st or 3rd-party review into social media content to post to Facebook, Google Posts, Twitter, and Instagram
Adding Additional Survey Questions
Additional survey questions are optional
Facebook Authorisation
You can reply back to Facebook Recommendations through Customer Feedback Centre
Net Promoter Score® (NPS)
Net Promoter Score® measures customer experience, predicts business growth, and is calculated based on responses to a single question
Import Customer List for a Single Location
Import a customer list for a single location in Customer Feedback Centre using Import Customer List.