Review Mode
Customer Feedback Centre easily captures feedback and reviews from your customers
Setting up Online Reviews Links
Set up Online Review Links to select profiles you wish to monitor and request reviews to.
Client Staff Form - Magic Link
You can add customer data into the Customer Feedback Centre without logging in, you can quickly send email or SMS review requests.
Import Customer List for Multiple Locations
Import a customer list for multiple locations in Customer Feedback Centre using Import Customers: Multiple Locations.
Set the threshold for Negative and Positive Feedback
Setting the threshold for negative and positive feedback controls which landing page customers are served.
Instagram Authorisation
Adding an Instagram Account to Your Business Manager so you can post to your Instagram account directly from Customer Feedback Centre.
Success Report
The Customer Feedback Centre Success Report brings together all of your review data, for all locations in your account, into one report
Understand Source Icons in Customer Activity
The Source column for each customer displays an icon that represents how the customer was added to Customer Feedback Centre or how they interacted with your business.
Five-Star Rating in Request Modes
Some people are more familiar with the 5-star rating system than the 0-10 Net Promoter Score.