Login to your Customer Feedback Centre Send a feedback request to your customer via text message using SMS Requests. The text includes a link to your selected Request Mode that the customer can click to complete the feedback process. SMS Request A Reminder Email can be sent to customers who receive an SMS Request but do not reply. https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vBxu45hDCk/resources/0CHr9WZKmA/SMS%20Request.png (SMS Request.png) SMS Request (Short Message Service) https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vBxu45hDCk/resources/CY2o7y5xyh/SMS%20Request2.png (SMS Request2.png) Example of an SMS Request including a link to complete the feedback request. SMS requests are text only PRO TIP:

sms - Customer Feedback Centre

SMS Requests

Send a feedback request to your customer via text message using SMS Requests

feedback text Pro plan send text sms sms requests test message text message request

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