Reviews Report
The Customer Feedback Centre Reviews Report can help you compare different elements of your account to understand how one is performing versus another.
Reply to Customer Feedback (1st-party Reviews)
You've received a 1st party review and you would like to reply back
Request Repeat Customer Feedback
To request repeat feedback from an existing customer
Adding Additional Survey Questions
Additional survey questions are optional
Social Sharing - Download Social Sharing Images
Download the Social Sharing Image to share on all platforms, ie website, newsletter, emails, etc
Social Sharing Settings
Social Sharing settings - how to set up Social Share which makes it easy to turn 1st or 3rd-party review into social media content to post to Facebook, Google Posts, Twitter, and Instagram
Auto-Tagging
Auto-Tagging detects selected keywords in 1st- and 3rd-party review content and automatically applies a custom tag
Social Sharing
Social Sharing makes it easy to turn 1st or 3rd-party review into social media content to post to Facebook, Google Posts, Twitter, and Instagram
Instagram Authorisation
Adding an Instagram Account to Your Business Manager so you can post to your Instagram account directly from Customer Feedback Centre.
Automatic Social Sharing
Social Sharing makes it easy to turn 1st- or 3rd-party reviews into social media content to post to Facebook, Google Posts, Twitter, and Instagram. Set up an Automation and watch the reviews get automatically posted based on your set parameters.