How to install the WordPress Plugin

Login to the Customer Feedback Centre

Navigate to the black panel on the left hand side, click on Publish; click on Review Widget

Select the Layout you would like: Vertical; Horizontal or Full page

Now please follow the below step by step video on how to install the WordPress Customer Feedback Centre testimonial widget:

PRO TIP: Once you’ve added the embed code for a Review Widget to your web page, any changes you make to the Review Widget in Customer Feedback Centre (and publish) are automatically updated on your web page. You do not need to update or replace the embed code.

Trouble Installing The Plugin:

If you don't want to use our plugin, or you're having trouble with the code displaying then you could have a conflicit on your website through either the WordPress theme, another plugin, or the hosting environment interfering when the page is loaded. That will need to be investigated by the developer of the website or theme/plugin/hosting support.

So another option that might be worth trying is to add the embed code to the page, without using our plugin to generate a shortcode first. The new editor in WordPress allows for adding modules to a page such as "code" which can accept our embed code. However, once you put the embed code into the Code module, you'll need to take one additional step to change the module to "Preformatted". We're recorded a quick video of this method on our test site:

Please enter a valid email address.