Account Management GDPR Getting Started HIPAA HIPAA Compliance Integrations Managing Feedback Marketing Your Reviews Pro Plan Reporting Request Modes Trouble Shooting WordPress Plugin

Instagram Authorisation

Adding an Instagram Account to Your Business Manager so you can post to your Instagram account directly from Customer Feedback Centre.

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Social Sharing

Social Sharing makes it easy to turn 1st or 3rd-party review into social media content to post to Facebook, Google Posts, Twitter, and Instagram

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Auto-Tagging

Auto-Tagging detects selected keywords in 1st- and 3rd-party review content and automatically applies a custom tag

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Net Promoter Score® (NPS)

Net Promoter Score® measures customer experience, predicts business growth, and is calculated based on responses to a single question

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Adding Additional Survey Questions

Additional survey questions are optional

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Social Sharing - Download Social Sharing Images

Download the Social Sharing Image to share on all platforms, ie website, newsletter, emails, etc

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Social Sharing Settings

Social Sharing settings - how to set up Social Share which makes it easy to turn 1st or 3rd-party review into social media content to post to Facebook, Google Posts, Twitter, and Instagram

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Request Repeat Customer Feedback

To request repeat feedback from an existing customer

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Reply to Customer Feedback (1st-party Reviews)

You've received a 1st party review and you would like to reply back

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Reviews Report

The Customer Feedback Centre Reviews Report can help you compare different elements of your account to understand how one is performing versus another.

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