Account Management GDPR Getting Started HIPAA HIPAA Compliance Integrations Managing Feedback Marketing Your Reviews Pro Plan Reporting Request Modes Trouble Shooting WordPress Plugin

Social Sharing

Social Sharing makes it easy to turn 1st or 3rd-party review into social media content to post to Facebook, Google Posts, Twitter, and Instagram

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How to edit My Profile

To upload your profile photo and how to add a signature

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SmartReply

Step-by-step guide to using SmartReply

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Import Customer List for a Single Location

Import a customer list for a single location in Customer Feedback Centre using Import Customer List.

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Client Staff Form - Magic Link

You can add customer data into the Customer Feedback Centre without logging in, you can quickly send email or SMS review requests.

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Feedback Settings

How you prefer to send out review requests. You can choose email, SMS or to send both simultaneously.

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QR Code (Unique Code with URL)

QR code with your URL for customers to leave you feedback

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AutoReply - Automatic review responses

AutoReply automatically responds to positive reviews on behalf of the account owner.

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Delete a Customer

If you have added a customer in by error and would like to delete them from the Customer Feedback Centre

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